Warranty & Service

Profiles

All the PVCU profiles used in the manufacture of the Vantage Windows and Door ranges are guaranteed for 10 years against discoloration and structural degradation.

AFTERCARE

All the PVCU profiles used in the manufacture of Vantage Windows and Door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently.

Glass

All the BSI Kitemarked insulated glazing units used in the manufacture of the Vantage door and window range are guaranteed for 10 years against the hermetic seal failing.

AFTERCARE

Glass should be cleaned with a proprietary glass cleaning liquid or soapy and clean water. On decorative glass care should be taken when cleaning resin bead and coloured areas.

Hardware

All fittings, locks and ironmongery used in the product range are guaranteed for 10 year against manufacturing fault failure.

AFTERCARE

All moving parts should be lightly oiled regularly and door locks oiled where indicated on the lock face. All moving and visible parts on espagnolettes should be wiped with a lightly oiled cloth a minimum of twice per annum. Handles should be cleaned using the same procedure as for the PVCU profiles.

Insurance Backed Guarantee

Due to the current economic climate our customers have increasingly been asking if their guarantee would be honored in the event that Vantage ceased trading. This is a genuine concern and one that we take seriously. Although our company is extremely confident that we will be here for a very long time, to alleviate this concern, we can now offer every customer an insurance backed guarantee.

This simply means that our customers' guarantees for all products will be covered regardless of whether or not our company is still trading. Therefore, you will have complete peace of mind when you buying any products from Vantage!

Insurance Backed Guarantee with up to:

• 10 years cover.
• Cessation of trade for any reason.
• Covers the FULL contract value on ALL contracts.
• Commercial Guarantees.
• Underwritten by major insurers.
• Approved by Councils, Local Authorities and Housing Associations.